Updated and Effective as of 20 Oct., 2023

  • Information About Us

    We own and/or operate:

    • ("Website"); and

    • Such other websites and mobile applications through which we render Services to you from time to time (together with the Website, “SHOPLINE - Enterprise”).

    In these Terms and Conditions (the “Terms”), “we” and “us” means the applicable SHOPLINE Contracting Party as defined in the section headed “SHOPLINE Contracting Party”. We offer to SHOPLINE - Enterprise users, among other things, an enterprise-level platform that allows personalized website building and checkout experiences, powerful customization and open capabilities, as well as comprehensive functions such as CRM, marketing conversion and global sales tools, enabling them to personalize configuration based on the needs of customers in different markets to deliver a better consumer experience ("Services"). Any new or additional Services we launch from time to time shall also be subject to the Terms.

  • Acceptance of the Terms

    Before you may become a user of SHOPLINE - Enterprise, you must read and accept all of the terms and conditions in, referenced or linked to. As you read these Terms, you should also access and read all of the linked information in its entirety. In particular the clauses that have a significant interest related to you, such as exemption or mitigation of liability (especially clauses that are bold and underlined to remind users), legal application and dispute resolution clauses, etc.

    In particular, apart from these Terms, you must read and accept the below terms and policies:

    If there is a conflict between these Terms and the Main Site Terms and the Main Site Privacy Policy, this Terms shall prevail. If there is a conflict between these Terms and the Compliance Center, the content of the Compliance Center shall prevail. If there is no agreement in Terms, but there is an agreed term in the above-mentioned agreements, these Terms shall apply with reference to the specific agreed terms in the above-mentioned agreement.
    By using SHOPLINE - Enterprise whether via the Website or any of the Services, you agree to be bound by the Terms relating to, amongst others, your use of the information, software, products, and services contained in or made available on the SHOPLINE - Enterprise. These Terms govern any use of SHOPLINE – Enterprise as a guest or as a fee-paying member. These Terms may be updated and/or amended from time to time without notice. Please see the section headed "Changing These Terms" regarding amendments to the Terms. You will need to accept any updated Terms to continue using SHOPLINE - Enterprise. By accepting the Terms, you agree that to be bound by these Terms and the Privacy Policy will apply whenever you use the services provided on SHOPLINE -Enterprise. These Terms apply to any of our domains and sub-domains. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT PROCEED TO USE OR ACCESS SHOPLINE - ENTERPRISE OR THE SERVICES.

  • SHOPLINE - Enterprise’s Services

    During your use of SHOPLINE - Enterprise Services, we will provide you with application packages and integrated solutions software and services including SAAS subscriptions, plug-in applications, etc. After you register as a SHOPLINE - Enterprise member, your main account will be regarded as an organization ("Organization"), and your Organization will correspond to a maximum number of 10 stores ("Package Stores"). If you need to activate more stores than the Package Stores, you can activate Expansion Stores in additional to the Organization by paying the Store Expansion Subscription Fee agreed in the "Platform Fees" section. In the context of these Terms, “Store” means your Organization and, to the extent applicable, each Expansion Store. “Expansion Store” means each Store, additional to the Organization activated for you by SHOPLINE that is (i) an extension of the Organization; (ii) is identical to the Organization with respect to the Store name and other branding; (iii) carries the same types of products as the Organization; and (iv) may differ in language.

    SHOPLINE - Enterprise as an enterprise-level package ("Package") provided by SHOPLINE, the services and features included in our Package ("Package Services and Features").

    In addition to the services and functions in the above package, we will also provide the following unique services and functions ("Unique Services and Functions"), that is, these unique services and functions are unique to this package compared with other businesses of SHOPLINE. 

    Please see our “” for the above content.

    Please note that the service scope, information and content of the above packages provided by SHOPLINE - Enterprise may be updated and amended ("Amendment") from time to time, including but not limited to expanding, reducing, or modifying any one or more items included in the above scope, or adjust it from one category of services and functions to another, etc. Generally, the above Amendment will be updated in the latest updated Terms and will be integrally applicable to members of SHOPLINE - Enterprise, unless the Amendment constitutes a major substantive amendment to the scope of the above services. For such major substantive Amendments, SHOPLINE will notify you through various methods including emails and platform messages.

    In addition, our services may from time to time be applied or linked to other businesses under the SHOPLINE ecosystem provided by SHOPLINE to users ("Other Businesses"), including but not limited to, if applicable, SHOPLINE – Payment and Oneship, etc. If Other Businesses have their own dedicated user agreements, when we provide you with services of that category, if their user agreements are inconsistent with these Terms, the provisions of the dedicated user agreements for those products shall prevail. At the same time, when you use Other Services, the specific quotations for such products will apply.

  • Membership and Accounts

    SHOPLINE - Enterprise's services are available only to, and may only be used by, persons who can form legally binding contracts under applicable law. You represent and warrant that all registration information you submit is complete, accurate, and truthful. If you are accepting these terms on behalf of a company, organization, or other legal entity, you represent and warrant that: 

    • you are authorized to do so; 

    • the legal entity you represent agrees to be bound by the Terms; 

    • neither you nor the legal entity you represent is barred from agreeing and accepting the Terms or is barred from using the Services under applicable laws; and 

    • all registration information you submit is complete, accurate and truthful. We may, in our sole discretion, refuse to offer access to or use of SHOPLINE – Enterprise to any person and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access SHOPLINE – Enterprise is revoked in such jurisdictions.

    Individuals under the age of 18 (or who are considered minor under the applicable law) must at all times use SHOPLINE – Enterprise’s services only in conjunction with and under the supervision of a major parent or legal guardian. In this case, the adult is deemed to be the user and is responsible for any and all activities.

  • Using SHOPLINE - Enterprise

    While using SHOPLINE – Enterprise, and any bulletin board services, chat areas, communities, and/or other communication facilities designed to enable you to communicate with other users or the public at large ("Communication Services"), all terms and agreements in the "4. Using SHOPLINE" section of the Main Site Terms will apply.

  • Platform Fees

    When you use our SHOPLINE – Enterprise service, we will provide you with different subscription plans accordingly. Subscription/membership fees and other fees and charges for such plans may vary.

    Generally, your payment will be billed according to the billing month ("Billing Month"), which means the monthly period starting on the first payment date of the Fair Usage Development Plan Fee under your sales contract for your subscription package and the corresponding date of each calendar month thereafter, and ending on the corresponding date of the next calendar month.

    You agree to pay the below fees applicable to your plan and any other applicable fees, including but not limited to the following costs (“Platform Fees”), which the exact Platform Fees amount will be stipulated on a separate sales contract with you:

    • Organization Subscription Fee (“Organization Subscription Fee”)
      When you apply to SHOPLINE to subscribe to the SHOPLINE – Enterprise package, you need to pay for the Organization Subscription Fee in advance. The payment must be completed before the start of each Billing Month in order to enjoy the Services of that Billing Month. We will, based on our customers’ needs and circumstances, provide different Organization Subscription Fee, please contact us to obtain the most accurate Organization Subscription Fee quotation.

    • Organization Platform Fee (“Organization Platform Fee”)
      When the sales of Stores under your Organization exceed a certain limit, that is, “the total sales of goods under your Organization ("GMV") x Additional Calculation Raio (“Additional Calculation Ratio”)”. After the end of the Billing Month, you will be charged the Organization Platform Fee corresponding to the Billing Month. The current Additional Calculation Ratio applicable to SHOPLINE – Enterprise is 0.2%. We will adjust the Additional Calculation Ratio from time to time to adapt to the latest circumstances.

      Please note that when we calculate your GMV, its scope will include all Stores under your Organization and will be taken from all sales channels, including online stores, POS and social channels, etc., and will also include all payment channels Caliber, that is, our own SHOPLINE – PAYMENT and other payment gateway channels connected to the platform.

    • Additional Store Subscription Fee (“Additional Store Subscription Fee”)
      You can freely choose to add any Expansion Store. When you want to apply for a subscription for Expansion Store, this will exceed the scope of the Package. For this reason, you need to pay an Additional Store Subscription Fee which is paid by monthly. Before activating an Expansion Store, you will need to pay the Additional Store Subscription Fee, which payment must be completed before the start of each Billing Month in order for you to enjoy the Store Expansion services. The standard price is US$200 (monthly/store).

    • Transaction Fees (“Transaction Fees”)
      For any Store under your Organization, if an order is successfully transacted during the period of your use of Services (“Store Order Amount”), we will deduct the Transaction Fees based on the “Order Amount × 0.15%”. Under normal circumstances, we will generate and issue you a bill corresponding to the Transaction Fees on the 1st of the next calendar month after the end of your corresponding Billing Month, and collect this part of the Transaction Fees. However, during the Billing Month, when the amount of your Transaction Fees exceeds the threshold amount ("Threshold Amount"), a Transaction Fees invoice will be generated and issued to you immediately.

      The current Threshold Amount is US$70 (month/store). We will adjust the Threshold Amount from time to time to adapt to the latest circumstances. Please note that when we calculate your Store Order Amount, the scope will include your Stores, social channel sales data, and our designated payment gateway channels, but will not include SHOPLINE - Payment.

    • Other Fees
      When you use our services, you may incur other fees in addition to the above fees, including usage of plug-in application that incur costs, such as fixed-cost SMS services, or paid plug-ins that are not included in the Package.

      We will provide you with fee notices or invoices applicable to you by posting to your admin panel or sending it to your email address or by other means authorized by you. All fees paid to us are non-refundable except as expressly provided below or as otherwise instructed by us in writing.

      You may be required to keep a valid payment method on file with us to pay for all incurred and recurring Platform Fees. If you pay online, the amount you pay may vary depending on the currency you choose or the region you are in.

      If applicable, after you link your bank card, your subscription will automatically renew and you authorized us (without notice) to collect the then applicable Platform Fees, using any valid payment source we have on record for you. 

      All late payments shall bear interest at the rate of one percent (1%) per month, calculated daily. We reserve the right to suspend part or all of the functions of your Organization and Stores due to your failure to pay any payable fees in a timely manner until all outstanding amounts and interests accrued thereon are paid in full.

      We reserve the right to set off and apply any and all monies or credits that are owed to you against any and all of your obligations to us, whether or not your such obligations arise from these Terms or any invoices, orders, agreements, or contractual relationships between you and us or any of our affiliates.

      Our fees are exclusive of the applicable sales, good and service taxes, fees, or charges now in force or enacted in the future. All sums payable by you to us under the Terms shall be free of any deductions or withholdings.

      Free Trials: We may offer free trials of SHOPLINE – Enterprise services and/or products from time to time. The terms and conditions governing such free trials shall be contained in the offer. No refund of any amount paid for a paid product during a free trial shall be granted under any circumstances.

  • Term and Termination

    The first day when the following conditions are met shall be the effective date of the Package ("Effective Date"): (1) You complete the payment of the Enterprise Subscription Fee; (2) You start using any of SHOPLINE – Enterprise’s Services.

    The term of each SHOPLINE – Enterprise Services (the "Agreement Term") shall be stipulated under a separated sales contract with you, unless (a) the agreement is terminated due to the agreement of both parties or the unilateral right of termination of one party as stipulated in this agreement; (b) one party notify the other party of its non-renewal at least 30 days in advance during the term of the agreement; then this agreement will be automatically renewed ("Automatic Renewal") after the term of the agreement expires. The Automatic Renewal shall be held for a monthly term (30 days) until one of the above two conditions is met. You understand that you have signed up for a fixed Agreement Term. In the event of early termination with any reasons, you shall not be entitled to any refund of these fees paid to SHOPLINE – Enterprise and you shall pay the remaining balance of the Agreement Term to SHOPLINE – Enterprise immediately upon termination.

    When you use SHOPLINE – Enterprise Services, regarding termination matters, the relevant provisions of "6. Termination" in the Main Site Terms will apply.

    In addition, the special terms applicable to SHOPLINE – Enterprise are: when your Agreement Term expires, your Organization and the Stores under the Organization (including Expansion Stores) will be closed, and all your permissions within the Organization will be revoked.

  • Statement

    We and SHOPLINE are not involved in the actual transaction between a buyer and a seller. We and SHOPLINE have no control over and do not guarantee the quality, safety, or legality of items advertised, the ability of sellers to sell their respective items, the ability of buyers to pay for items, the truth or accuracy of the representations made by users in respect of their items listed on SHOPLINE – Enterprise. We and SHOPLINE – Enterprise cannot provide any assurance for whether exchange of communication or statements of intention between buyers and sellers to conclude a transaction between users through SHOPLINE – Enterprise will ultimately be consummated with an exchange of consideration for products or services.

    We do not transfer or guarantee the transfer of legal ownership of items from the seller to the buyer. Unless the buyer and the seller agree otherwise, the buyer will become the item's lawful owner upon the physical receipt of the item from the seller. Further, we cannot guarantee continuous or secure access to our services, and the operation of SHOPLINE – Enterprise may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms, and conditions. We are not liable for any loss of money, goodwill, or reputation, or any special, indirect, or consequential damages in relation to and arising out of your use of our sites and services. You use SHOPLINE at your own risk.

    We do not control the information provided by other users that are made available through SHOPLINE – Enterprise. You may find other users’ information to be offensive, harmful, inaccurate, or deceptive. Please use caution, and common sense, and practice safe exchange when using SHOPLINE – Enterprise. Please note that there are also risks of dealing with underage persons or people acting under false pretense. By using SHOPLINE, you agree to accept such risks and we and/or SHOPLINE are not responsible for the acts or omissions of users on SHOPLINE – Enterprise.

    We aim to update and maintain SHOPLINE – Enterprise regularly and can change the content at any time. We will use our reasonable efforts to keep SHOPLINE – Enterprise available to you, but if necessary, we may suspend access to the Website or other sites related to SHOPLINE, or close them indefinitely. We will not be liable if for any reason SHOPLINE – Enterprise becomes unavailable at any time or for any period.

    SHOPLINE and some of the articles on SHOPLINE – Enterprise contain links to other resources and businesses on the internet. We provide these links for your information only. We do not sponsor, nor are we affiliated to or associated with such resources or businesses. Your ability to access such links allows you to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol in the links. Our liability for your use of SHOPLINE – Enterprise is set out in the section headed "Disclaimer, Indemnity and Limitation of Liability" section below.

    You acknowledge that unless otherwise agreed, we may provide the Services to your competitors and make no promise of exclusivity in any particular market segment.

  • Your Statement and Warranty

    You are solely responsible for your conduct and activities on and regarding SHOPLINE – Enterprise and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, "Content") that you submit, post, and display on SHOPLINE – Enterprise.

    Regarding your content and your use of SHOPLINE – Enterprise, you represent and warrant that you will abide by all statements and warranties in the "8. Prohibited, Questionable and Infringing Items and Activities" in the Main Site Terms, and will abide by all the terms in these Terms and agreement.

    At the same time, between SHOPLINE – Enterprise and you, you will be considered the more appropriate party to deal with improper use of the Service. Therefore, you will additionally represent and warrant that:

    • You will be responsible for the operation and management of all Stores under your Organization, regardless of whether these stores are included in the package or expanded stores;

    • Any transaction in the store organized by you will be regarded as your transaction, not our transaction with any third party. You will fully perform all obligations under the transaction with any third party, and promise to directly deal with any transactions caused by Disputes and complaints arising therefrom;

    • When a dispute or controversy arises in your organization or a store under your Organization (whether it is a Package Store or an Expanded Store), you will bear the corresponding responsibilities arising therefrom and will indemnify SHOPLINE and its subsidiaries and affiliates, partners, directors, employees, agents and other parties shall be protected from any direct and indirect losses arising therefrom, including but not limited to the resulting attorney fees and other dispute resolution expenses.

    • When a Store under your Organization (whether it is a Package Store or an Expanded Store) incurs a breach of contract or other liability, your Organization will bear joint and several liability for the behavior of the Store. We reserve the right to take appropriate and reciprocal measures against you and your Organization due to your store's actions.

  • Intellectual Property and Content

    Please refer to "9. Intellectual Property and Content" of the Main Site Terms.

    Please note our rights statement and authorization for our intellectual property rights, our arrangements for the use of the SHOPLINE – Enterprise platform and services involving intellectual property rights, your rights and obligations involving intellectual property rights for the use of the SHOPLINE – Enterprise platform and services, and our authorization etc., you agree that all the terms and provisions of "9. Intellectual Property and Content" of the Main Site Terms will apply.

    At the same time, we can either use the Organization we created for you, or use the name, trademark, service mark and logo related to all Stores under your Organization (whether it is a Package Store or an Expanded Store) to promote the Service. You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (to multiple levels of sublicensees) right to exercise your rights under SHOPLINE – Enterprise copyright, publicity rights and database rights in any submission you provided to us.

  • Meetings

    SHOPLINE – Enterprise users may arrange and attend in-person meetings ("Meetings") with one or more individuals through SHOPLINE. You agree to abide that all the terms and provisions of “11. Meetings” of the Main Site Terms will apply.

  • Third-party Services

    We may recommend and provide third-party software, applications, services, or website links (collectively referred to as "third-party services") to you from time to time in the application market. Your purchase, access, or use of any such third-party services shall deem to constitute a partnership between you and the third-party service provider. You should read the terms of use and/or privacy policy applicable to such third-party services before using or accepting third-party services and agree to be bound by the additional service-specific terms applicable to such services.

    You agree that within the scope of these Terms, your use of third-party services will be governed by all the terms and provisions of "12. Third-Party Services" of the Main Site Terms.

  • Privacy

    Protecting your privacy is very important to us. Please review our Privacy Policy, which explains how we treat your personal information and protect your privacy. You must read, agree with and accept all of the terms and conditions contained in the Privacy Policy before you may become a member of SHOPLINE – Enterprise. Except as provided in our Privacy Policy, we will not sell, transfer, use or disclose your personal information (as defined in the Privacy Policy) to third parties without your express consent. We store and process Content on computers that are protected by physical as well as technological security.

    You hereby acknowledge and authorize us to collect, store and process personal information from your customers for you to use SHOPLINE and the Services. You hereby undertake, warrant and represent to us that:

    • You have obtained sufficient and necessary authorization, consent, and permission from your customers to directly collect and use their personal information required by us to perform relevant services;

    • You have obtained sufficient and necessary authorization, consent, and permission from your customers to allow us and our partners to conduct de-identification analysis and aggregate processing of personal information collected from your customers;

    • You comply with all applicable laws, regulations, and regulatory requirements, including but not limited to formulating and publishing relevant policies on the protection of personal information and privacy;

    • You have provided your customers with a user-friendly selecting mechanism, informed them how and when they can exercise their right over personal information, explained to them how and when they can modify or withdraw after exercising their right, and given your customers the option to agree or object to the collection and use of their personal information for commercial purposes.

    • You have informed your customers how they can exercise their rights against you (how to access or correct their personal information, exercise their right to delete or change the scope of their authorization and consent, etc.). Your customers will not make any demands, claims or complaints against us as a result of our processing of their personal information in accordance with this Privacy Policy.

    • If you are in breach of any of the above undertakings, and your customers raise any claims against us, or as a result, we are involved in any legal or administrative proceedings, you will be solely responsible to resolve the matter and hold us harmless against any losses and damages suffered by us as a result of such breach.

    Certain services made available via SHOPLINE – Enterprise may be delivered by third parties. By using any product, service or functionality originating from the Website domain or SHOPLINE – Enterprise, you acknowledge and consent that we may share such information and data with any third party with whom we have a contractual relationship to provide the requested product, service or functionality for the Website’s users and customers.

  • Changing These Terms

    We reserve the right, in our discretion, to change, amend, to add or remove any provisions in the Terms ("Amendments") under which SHOPLINE – Enterprise is offered at any time. We will notify you of the Amendments by email (being the primary email linked to your account) or by posting the updated Terms with the Amendments on SHOPLINE – Enterprise. You are advised to check the Terms from time to time for any Amendments that may impact you. By continuing the use of SHOPLINE – Enterprise or any of the Services following the notice of the Amendments or the posting of the updated Terms with the Amendments to SHOPLINE – Enterprise, you agree to be bound by the updated Terms with the Amendments. Unless otherwise specified, any Amendments will apply on the date on which the updated Terms with the Amendments are posted onto SHOPLINE – Enterprise. We may give prior notice of these Amendments to all fee paying members where such Amendments will result in a material reduction in the availability, benefits and features of SHOPLINE.

    Any failure by us to enforce or exercise any provision of the Terms, or any related right, will not be a waiver of that provision or right. Any rights not expressly granted in any provision of these Terms are reserved. We may provide you with notices, including those regarding changes to the Terms, by email (being the primary email linked to your account), regular mail, postings on SHOPLINE – Enterprise, or other reasonable means now known or developed in the future.

    A printed version of the Terms and of any notice given in electronic form, will be admissible in judicial or administrative proceedings based upon or relating to these terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that the Terms and all related documents be in English.

  • Third-party Rights

    Unless expressly provided in the Terms, a person other than us and our affiliates, SHOPLINE – Enterprise users or anyone accessing the Services pursuant to the Terms, a person who is not a party to the Terms has no right to enforce or to enjoy the benefit of any provision in the Terms. For the avoidance of doubt, this shall not affect the rights of any permitted assignee or transferor of these Terms.

  • Contracting Party

    The “SHOPLINE Contracting Party” is the party with which you are entering into these Terms. Your “SHOPLINE Contracting Party”, and the governing law of these Terms and dispute resolution method for the performance of these Terms shall be determined in accordance with the following table:

    Your Billing Country / Region

    SHOPLINE Contracting Party

    Governing Law and Dispute Resolutions

    Hong Kong Special Administrative Region

    Starling Labs Limited, a limited company registered in Hong Kong under company number 1925394

    The law of Hong Kong. The courts of Hong Kong shall have exclusive jurisdiction.


    Shopline Commerce Pte. Ltd., a private company registered in Singapore under registration number 202013665N

    Shopline Commerce Pte. Ltd., a private company registered in Singapore under registration number 202013665N


    Shopline (M) Sdn. Bhd., a private company registered in Malaysia under registration number 1305261-V

    The law of Malaysia. The courts of Malaysia shall have exclusive jurisdiction.



    The law of Indonesia. The courts of Jakarta shall have exclusive jurisdiction.


    SHOPLINE AUSTRALIA PTY LTD, a private company registered in New South Wales, Australia under Australian Company Number 663 717 888

    The law of New South Wales, Australia. The courts of New South Wales, Australia shall have exclusive jurisdiction.


TECHNOLOGY (UK) LIMITED, a private limited company registered in England under company number 13133327

    The law of England.
    The courts of England shall have exclusive

    United States (Delaware)

    United States (Delaware)

    Shopline US Inc, a stock corporation registered in the State of Delaware

    any country or region other than Hong Kong, Singapore, Malaysia, Vietnam, the People’s Republic of China or Taiwan

    any country or region other than Hong Kong, Singapore, Malaysia, Vietnam, the People’s Republic of China or Taiwan

    Starling Labs Limited, a limited company registered in Hong Kong under company number 1925394

    People’s Republic of China


    The Law of People’s Republic of China. GUANGZHOU ARBITRATION COMMISSION shall have exclusive jurisdiction.


    These Terms do not apply to you or your use of the Services. Please refer to

  • Disclaimer and Limitation of Liability

    Your use of SHOPLINE – Enterprise and the services will be at your own risk and are provided “as is”, “as available” and “with all faults”. we and/or our suppliers and affiliates disclaim all warranties, conditions, and representations, whether statutory, express, or implied, including, without limitation, any implied warranties, conditions, and representations of title, merchantability, fitness for a particular purpose, and non-infringement.

    You acknowledge and agree that you will indemnify and hold SHOPLINE and (as applicable) its subsidiaries, affiliates, partners, officers, directors, agents, and employees, harmless from and against any third party claims, demands, losses, damages, liabilities and costs (including, without limitation, reasonable attorneys’ fees and court costs) ("Claims") due to, arising out of or related to:

    • your use or misuse of the Services except to the extent such Claims arise solely from a third-party claim that SHOPLINE infringes third party rights or violates applicable law;

    • disputes arising from transactions made via the Store(s), or your relationship with any of your customers;

    • any breach of your representations and warranties set forth in section 9;

    • your breach of these Terms and any documents these Terms incorporate by reference;

    • your violation of any applicable law or third party rights; or

    • your failure to report or pay any such taxes, duties or assessments arising from the use of Services.

    You acknowledge and agree that when we provide SHOPLINE – Enterprise Services to you, terms and provisions of “17. Disclaimer and Limitation of Liability” of the Main Site Terms will apply. We are deemed to have made the full disclaimer in accordance with that section.
    At the same time, when we provide SHOPLINE – Enterprise and Services, the same liability limitations in “17. Disclaimer and Limitation of Liability" of the Main Site Terms apply, unless otherwise agreed in the following terms:

    • Guest users – Please refer to the “Guest User” section under  "17. Disclaimer and Limitation of Liability" of the Main Site Terms.

    • Fee paying members – For any loss or damage, our total liability to you is limited to the lower of the following: (1) The amount of all platform fees we received during the corresponding package service period in which such liability arises (i.e., including the " (2) All platform fees paid by you within the twelve (12) months before the date of the claim (i.e., all fees including the “Platform Fees” listed in Clause 6).

    For the avoidance of doubt, "our liability" includes the liability of any company within our group and ours and their respective agents, employees and subcontractors; "you" includes any other party making a claim through you; "loss or damage" "Including any loss, damage, cost or expense arising in connection with the use of SHOPLINE due to any misrepresentation, misrepresentation or tortious act or omission (including negligence) under this agreement or other agreements. This part of the agreement and conditions does not affect claims for death or personal injury caused by negligence, nor does it limit or exclude any liability for fraudulent misrepresentation.

    The above limitations are not enlarged by the existence of multiple claims.

    These disclaimers apply to the maximum extent permitted by law and will survive any termination or expiration of this agreement. You hereby agree to defend us against any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this agreement or the documents it incorporates by reference, or your violation of any law or any rights of a third party. and our stockholders, subsidiaries, affiliates, officers, directors, agents and employees.

  • Notice

    For any notices or other communications related to these Terms, you agree that all the terms and agreements of the "18. Notice" of the Main Site Terms will apply.

  • General

    You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your use of SHOPLINE – Enterprise. Our performance of the Terms is subject to existing laws and legal processes. Nothing contained in these Terms affects or prohibits our ability to comply with or respond to governmental, court, and law enforcement requests or requirements relating to your use of SHOPLINE – Enterprise or information provided to or gathered by us with respect to such use.

    Unless otherwise specified, these Terms constitute the complete and exclusive statement of the mutual understanding between you and us with respect to SHOPLINE – Enterprise and it supersedes all prior communications and proposals, whether electronic, oral or written, between you and us with respect to SHOPLINE – Enterprise, except as otherwise provided in these Terms.

    You may not assign or otherwise transfer any rights and obligations hereunder, without our prior written consent, which we may refuse in our sole discretion. Any attempted assignment without our prior written consent shall be deemed null and void. We may assign or transfer our rights and/or obligations under the Terms at any time.

    According to relevant laws and regulations, if any part of this agreement is determined to be invalid or unenforceable, including but not limited to disclaimers and limitations of liability, the related provisions will be deemed invalid, and the rest will continue to be valid.

    If you have any questions, comments or suggestions about the content of this policy, you may contact us through the contact information provided on the Website.

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