Link your preferred channels to SHOPLINE for harmonised data and customer synchronisation.
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SHOPLINE allows you to sell beyond your online shop.
Link social platforms like Facebook, Instagram, WhatsApp, Telegram, and others.
Customers can effortlessly make orders during and after a livestream using keyword comments.
Share product links and promotional codes with your customers to enhance conversion rates.
Establish captivating live streaming events featuring a rewards system to engage viewers and drive sales growth.
Efficiently handle messages from various channels within a single platform.
Allocate discussions to your team members and configure automated response messages to enhance the efficiency of handling inquiries.
Access customer information and order history across various platforms.
Send pre-defined product catalogues to enhance customer decision-making and boost conversion rates.
Obtain insights into your real-time sales and live stream performance both during and after the live stream event.
Obtain an immediate snapshot of incoming messages and respond directly through our message dashboard without the need to switch to social platforms.
Monitor popular products and keep an eye on your current stock levels.
Send broadcast messages after the live stream to remind customers to check out and make payments.
From setup to uploading, begin your livestream selling journey with the support of our onboarding experts.
Utilise our clear, step-by-step FAQs for feature setup and access further training through our online support centre.
Our Merchant Success Team is prepared to respond to your inquiries via live chat, telephone calls, and email, assisting you in boosting your sales.
SHOPLINE Social Commerce unifies your online store and livestream selling, synchronizing products and customer information across all channels. This provides a seamless shopping experience for your customers no matter where they are. Our Message Center also provides a centralized communication platform where you can view and reply to messages from multiple sources, be it your website or social channels.
Simply assign short keywords to your products and add them to the livestream room. Broadcast these keywords to your customers during the livestream so they can place orders through keyword comments. Our system will automatically capture all comments and group the products into a single order, allowing customers to check out all at once at the end of your livestream.
Create a SHOPLINE account here.
For more resources and information, visit our Help Center.
